Resources

FAQs

How to create an account

Go to https://portal.qse.group/registration
Fill the form and hit create account ( 2 account options - private or corporate)
Click on “Secure and Encrypt Account” to proceed with completing account creation requirements.

Fill in the profile information

5. Fill in the Master Password: It will work as main password recovery.

Open any Authenticator app and scan the QR Code shown on your screen, this will enable 2FA. After scanning enter the 6 digit code show on the Authenticator app.

Once, all steps are completed, you will see the following screen

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I lost access to my 2FA device. How can I log in?

Contact support to reset your 2FA settings securely.

What should I do if I can’t complete account registration?

Ensure all fields are filled out correctly and avoid copy pasting. If issues persist, contact support at info@qse.group

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How to get more storage or upgrade my account?

Click the star icon in the top menu, choose a plan, and complete the Stripe checkout process.

How do I generate quantum-resilient entropy or noise?

Navigate to the “Quantum Entropy” page, click “Request Entropy,” and optionally use your RSA keys for added security.

To generate Noise, Click “Request Noise” on the Quantum Entropy page.

What are the use cases of quantum entropy?

Cryptographic key generation, blockchain security, secure communication, and post-quantum cryptographic schemes.

What is quantum-resilient entropy?

It is a secure, unpredictable randomness designed to withstand quantum-based brute-force attacks.

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How to "Raise Ticket"

Go to Top Right Corner drop down menu (3 vertical dots) button, and then click on ‘Support Ticket Centre’
In the pop up window, click on ‘Open a New Support Ticket’

3. Enter the Ticket details and hit ‘Create New Ticket’.

Now to view the ticket and all the conversation, go to the Support Ticket Centre and then click on the ‘Eye’ button to view the ticket.

In the inbox you can send new messages related to the ticket or you can click on Close Ticket if the ticket is resolved.

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How do I switch between dark and light themes?

Go to the top-right dropdown menu and select “Switch Theme.”

How do I delete files or folders?

Select the items, click “Delete,” and confirm. For permanent deletion, go to the Recycle Bin and click “Permanently Delete Items.”

Can I use my own RSA key for file encryption?

Yes, add your RSA key via the top-right menu before uploading files. Note: You must decrypt your files using your private RSA key.

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How can I change my password?

Click “Change Password” in the profile menu, request a reset link, and follow the email instructions.

How do I update my profile information?

Navigate to the profile section, click “Completed” next to Profile Details, and update the information.

How do I enable two-factor authentication (2FA)?

Use an authenticator app to scan the QR code during account setup and enter the six-digit code.

How do I create an account?

Go to QSE Registration, fill out the form, and choose between private or corporate accounts.

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What are the pricing options for QSE services?

Visit the Pricing and Get Started section on our website for detailed information.

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How can I contact QSE support?

Visit our Contact Us page or email us at info@qse.group.

or call us at: +1 (604) 683-0911

What is QSE, and what does it offer?

QSE provides quantum-resilient decentralized cloud storage and entropy services for enhanced security.

We provide Immutable Decentralized Cloud Storage, Safeguarding your data with storage that cannot be over-encrypted by ransomware.

QSE’s decentralized approach ensures continuous access to your data while providing unbreakable encryption that resists quantum computing power.

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